Cancellation policy

Purchase Options Cancellation Policy

At Easy Prep, we aim to keep things simple and transparent.

If you have purchased a subscription or recurring purchase option, you may cancel your subscription at any time before your next scheduled billing date.

Once an order has been processed or dispatched, it cannot be cancelled. However, you may still be eligible for a return or refund in accordance with our Returns, Refunds & Warranty Policy.

To cancel your subscription or recurring purchase, please contact us at info@easyprep.au and include your order number and account details.

If you cancel before your next billing date, no further payments will be processed.

Easy Prep reserves the right to modify or discontinue subscription or recurring purchase options at any time. Customers will be notified of any significant changes where required.

If you have any questions about your subscription or purchase options, please contact us at info@easyprep.au. Our team is committed to providing outstanding customer service and will always work with you to find a fair and practical solution.