Terms of service

Terms of Service

Effective Date: 01/10/2025
Last Updated: 01/10/2025

Welcome to EasyPrep!
These Terms of Service (“Terms”) outline the rules and conditions that apply when you use our website and services. By accessing or purchasing from our store, you agree to these Terms. Please read them carefully before using our site.

1. General Conditions

By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms, including any additional policies referenced or linked here.

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without express written permission from us.

2. Online Store Terms

You must be at least 18 years old or have permission from a parent or guardian to use this website.
You agree to provide current, complete, and accurate purchase and account information for all orders made on our site.

3. Product Information

We do our best to ensure all product descriptions and images are accurate. However, slight variations in colour or design may occur due to lighting or display settings.

All products are subject to availability, and prices may change at any time without notice.

4. Orders and Payment

When you place an order, you agree that all information you provide is accurate and complete.
All payments are processed securely through Shopify Payments or other approved third-party gateways.

We reserve the right to cancel or refuse any order for reasons including product availability, errors in pricing or description, or suspected fraud.

5. Shipping and Delivery

Orders are processed and shipped within the timeframes stated on our website. Delivery times may vary depending on your location and external factors outside our control (such as courier delays).

Once an order has been shipped, we are not responsible for delays or lost parcels caused by the delivery service.

6. Returns and Refunds

We want you to love your purchase! Please refer to our Returns Policy for detailed information on returning or exchanging items.

In general, items must be unused, in their original packaging, and returned within [insert number] days of delivery to be eligible for a return or refund.

7. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per household, or per order.

If we make a change to or cancel an order, we’ll notify you via the email or phone number provided at the time of purchase.

8. Intellectual Property

All content on this site including text, images, logos, graphics, and layout is owned or licensed by EasyPrep and is protected by copyright law. You may not use or reproduce any content without written permission.

9. Limitation of Liability

To the fullest extent permitted by law, EasyPrep and its employees shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of the products or website.

All products should be used as intended and according to any provided care instructions.

10. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

11. Changes to Terms of Service

We may update or modify these Terms at any time. Changes will take effect immediately upon posting on this page. Your continued use of our website constitutes acceptance of any changes.

12. Contact Information

For questions about these Terms, please contact us at:

📧 info@easyprep.au
📍 EasyPrep